Bought a pack. Cant find download links


#1

Hey. Yesterday i bought the Skeleton Crew pack. I recieved 3 emails with reciepts, none of them contained any download links. I have contacted support but they have not answered. Anyone had this happen to them?


#2

Had this problem once too but it was because I purchased without logging in. Bitgem logs you out after each visit. Contact bitgem with your purchase information and they will get you the link, however it will not be in your bitgem purchase history. Hope that helped. :slight_smile:


#3

Contacted support and they resent the download linked. So this is solved :slight_smile: